Privacy Policy

1. Who we are

Man with a Van in Dublin & across Ireland. operates an online marketplace that helps people find and compare van, removal, delivery, storage and related service providers throughout Ireland. For personal data collected through this website, Man with a Van in Dublin & across Ireland. is the data controller unless another notice says otherwise.

You can contact us about privacy at info@vanquotes.ie, by telephone at 01 5881787, or by post at 152 Sandyford Road, Dublin 16, D16 F589.

2. Personal data we collect

Depending on how you use the platform, we may collect:

• Identity and contact details, such as your name, email address, telephone number and address.
• Move or delivery details, including collection and destination locations, requested dates, item descriptions, access information and service preferences.
• Company and driver information submitted for directory listings or account registration.
• Messages sent through contact forms, quote forms, reviews, support channels or the website assistant.
• Technical and usage information, such as IP address, browser and device information, requested pages, timestamps and security logs.
• Cookie choices and information stored through cookies or similar browser technologies.

3. How we use personal data and our legal bases

Purpose	Typical legal basis
Provide requested marketplace, quote, directory and support services	Contract or steps requested before entering a contract
Match enquiries with relevant service providers	Contract and our legitimate interest in operating the marketplace
Respond to questions, complaints and contact requests	Contract or legitimate interests
Operate, secure, troubleshoot and improve the website	Legitimate interests and legal obligations
Maintain business, tax, fraud-prevention and compliance records	Legal obligation and legitimate interests
Send optional marketing communications	Consent, where required; you may withdraw it at any time

Where we rely on legitimate interests, we consider the impact on your rights and do not use that basis where your interests or fundamental rights override ours.

4. Cookies and similar technologies

We may use strictly necessary technologies to provide security, remember form state, maintain sessions and support core website functionality. The website also records basic page-view analytics, including the requested page, IP address and browser user-agent, to understand usage and maintain security.

Optional functional, analytics and marketing technologies are disabled unless you grant the relevant category through our consent banner. Google-related choices are communicated using Google Consent Mode v2, including analytics storage, advertising storage, advertising user data and advertising personalisation signals. You can reject optional categories, make granular choices, or reopen Cookie Settings from the footer at any time.

5. When we share personal data

We may share personal data only where necessary with:

• Van, removal, delivery, storage or other service providers so they can respond to a quote request or enquiry.
• Hosting, database, email, communications, security, analytics and technical service providers acting on our instructions.
• Professional advisers, insurers, auditors, regulators, courts or law-enforcement bodies where required or appropriate.
• A purchaser or successor if the business or relevant assets are reorganised, sold or transferred, subject to appropriate safeguards.

Service providers are independent businesses and may act as separate data controllers for information they receive. You should review their privacy information before engaging them. We do not sell personal data.

6. International transfers

Some technology suppliers may process information outside the European Economic Area. Where this occurs, we use a lawful transfer mechanism where required, such as an adequacy decision or approved standard contractual clauses, together with appropriate safeguards.

7. Retention

We keep personal data only for as long as necessary for the purpose for which it was collected. Retention is determined by the duration of our relationship with you, the time needed to answer or defend claims, applicable tax and legal requirements, security needs, and whether you ask us to delete information. Data is deleted or anonymised when it is no longer required.

8. Security

We use reasonable technical and organisational safeguards designed to protect personal data against unauthorised access, alteration, disclosure, loss or destruction. No internet service is completely secure, so you should avoid sending unnecessary sensitive information through open text fields.

9. Your GDPR rights

Subject to applicable law, you may have the right to:

• Be informed about how your personal data is used.
• Request access to and a copy of your personal data.
• Correct inaccurate or incomplete personal data.
• Request erasure or restriction of processing.
• Object to processing based on legitimate interests or to direct marketing.
• Receive certain data in a portable, machine-readable format.
• Withdraw consent at any time, without affecting earlier lawful processing.
• Not be subject to a decision based solely on automated processing where it produces legal or similarly significant effects, subject to GDPR exceptions.

To exercise a right, email info@vanquotes.ie. We may need to verify your identity. We normally respond within one month, subject to the GDPR.

10. Complaints

Please contact us first so we can try to resolve your concern. You also have the right to complain to Ireland's Data Protection Commission at dataprotection.ie.

11. Third-party websites

Our website links to service-provider profiles, quote services and other external websites. Their privacy practices are governed by their own notices, and we are not responsible for external content or processing outside our control.

12. Changes to this policy

We may update this policy when our services, suppliers or legal obligations change. The current version and its effective date will always be published on this page.