FREQUENTLY ASKED QUESTIONS

I will need a move but I’m not sure on the date yet. What do I do?2019-07-17T12:58:35+01:00

Just fill out the form as normal and choose flexible in the date option. This means that you and the driver will have to be flexible about the timing of the move.

I need to travel with the driver. Is this OK?2019-07-17T12:58:46+01:00

Make sure to mention this in the comments section when filling out the form. Most vans have two seats for passengers but please enquire with the driver.

I have waste that needs bringing to a recycle centre. Can you do this?2019-07-17T13:04:53+01:00

Yes, just fill in the form as normal and choose the recycle option in the job category. This job lead will go out to Van Operators who have permits for this kind of work.

How many quotes will I receive?2019-07-17T13:01:15+01:00

You will receive up to 4 independent quotes. Simply choose the one that suits you best.

Can I see feedback on drivers left by other people?2019-07-17T13:01:28+01:00

Yes, any driver who shows an interest in doing your job has a rating and comments left by previous customers. These will be sent to your email.

Is there any way to leave feedback?2019-07-17T13:01:38+01:00

Yes, you will be sent a form asking you to rate the driver you choose to do your job. This is sent out automatically after the job is completed

Who do I pay?2019-07-17T13:01:50+01:00

You arrange the payment details with the Van Operator you choose.

I am a company with regular work. How does the system work for me?2019-07-17T13:02:00+01:00

Let Van Operators know this by ticking the “recurring” option when filling out the form.

I need the van ASAP. Can you help?2019-07-17T13:02:10+01:00

We have over 300 Van Operators around Ireland so yes we should be able to help. Just fill in the form as normal and in the date section choose ASAP. Drivers who are in your area and are available will be in touch.

Are drivers local to me ?2019-07-17T13:02:22+01:00

When you fill in a form to get great quotes the request goes to drivers you are local to your area or the area it is going. We have over 300 registered drivers in Ireland so should be able to get you great local prices. To find a local driver you can also check out our drivers directory. https://vanquotes.ie/drivers/

I’m not sure what van size to choose?2019-07-17T13:02:33+01:00

If you are unsure just call and we can help. Remember if the delivery is close then a van could make a few trips. A rough guide to the load capacity is available beside the van images on the form.

Will my personal details be kept secure?2019-07-17T13:02:42+01:00

Your details are only released to drivers who show an interest in doing the job. They are not available for all to see on the internet.

Nobody has come back to me with a quote. What is wrong?2019-07-17T13:02:53+01:00

Perhaps the minimum budget was too low. Try to be as realistic as possible. If you are not sure just call us and we can adjust your settings and resubmit.

The job is not confirmed, I just want a quote. Can I get one?2019-07-17T13:03:02+01:00

We would ask you only to submit jobs to VanQuotes that are going to happen. If you call us we can give you a rough guide to how much it should cost. Call us at 01-5545665 for a chat.

I’ve used other sites and did not get to talk to the driver. Can I talk to the person who will do my move before agreeing a price?2019-07-17T13:03:12+01:00

Yes. We will send you the phone number of any Van Operator who is interested in doing your job. You get to talk to the people who wish to work for you. We think this is essential and unlike some other sites we release the driver’s details before you agree a price.

I have pets to move. Can this be done?2019-07-17T12:57:14+01:00

This is completely up to the Van Operator. Make sure to mention this in the comments section when filling up the form. If secure and not overseas this is normally not a problem.

How do I get quotes for the job I have?2019-07-17T12:57:14+01:00

Simply fill in the form and we do the rest. Your job will go out to Van operators in your area and up to 4 of these will get back to you with independent quotes.

Is this service free?2019-07-17T12:57:14+01:00

There is no charge from us for using this service. You arrange payment with the Van operator that you choose at the price you agree. At no time does VanQuotes take any payment details. Always be careful who you give Credit Card details to online.

I don’t understand the Minimum Budget question. What is it?2019-07-17T12:57:14+01:00

This is simply the minimum you expect to pay for this job. It’s a guide for drivers. They will see if at that price they can fit it into their schedule. For best results try to be as accurate as possible. Please call if you are unsure.

I only have a small item. Do you do this service?2019-07-17T12:57:14+01:00

In general very small items (parcels, letters) are cheapest moved via the Postal Service. For anything larger we can get you the best price. Simply fill in the form and choose load size accordingly.

How can the prices be so cheap?2019-07-17T12:57:54+01:00

We fill vans for drivers. If they have space in their van for your move they can usually do the job for great prices. We fill schedules for drivers. They may have a few hours in their day and your job may fill that gap.

How can you get me the best price?2019-07-17T12:58:05+01:00

We have over 300 registered Van Operators around Ireland. We will have a few in your area. Local usually means competitive as they have less distance to travel.

Can I get a receipt?2019-07-17T12:58:16+01:00

All Van Operators should be able to give you a receipt for work done.