FREQUENTLY ASKED QUESTIONS

Will I have to be there to hold doors open?2021-07-28T03:09:47+01:00

Our Drivers are professionals and most would carry Door Wedges in their Vans to hold the doors open and maximize their time.

There is no lift in my Apartment Block. How will they get all my goods downstairs?2021-07-28T03:09:29+01:00

The drivers will inquire as to if there are stairs or lifts and price accordingly. They may charge extra for their extra time and may need extra help carrying.

I live on the fifth floor of an apartment block. How will it work with a Man and Van?2021-07-28T03:09:13+01:00

Our drivers will ask you to provide all the details before they quote you for a price. They will ask whether you have access to a lift and how close they can park to a main entrance.

Can I buy secondhand items for collection and delivery?2021-07-28T03:08:56+01:00

All of our drivers are used to providing this service and are adept at doing it.

Will a driver deliver to my house after hours as I am out all day? The shop driver can only deliver between 9 and 5.2021-07-28T03:08:37+01:00

This is one of the perks of using a separate Man and Van service as they don’t have to work to the store hours but can be as flexible as necessary.

Is it cheaper to use a Man with a Van than get the shop to deliver my purchases?2021-07-28T03:08:20+01:00

If you have multiple items from different stores, it can often be cheaper to use a Man and Van service.

Who has to get a permit for the dump, the driver or me?2021-07-28T03:07:56+01:00

All our drivers that have permits for the recycling centers will be the ones who apply for your job so you don’t need to worry about that.

Will the Driver separate my electrical goods or do I have to bring them separately to a recycling center?2021-07-28T03:07:37+01:00

All the drivers will separate electrical goods as they won’t want to incur extra weight charges.

Will I need to hire a skip before I move, or can a Man and Van take away my items for the dump?2021-07-28T03:07:14+01:00

When you are filling out our form on vanquotes.ie you can request this service and the drivers who can carry it out will be the only ones who reply to you.

Will they be careful with sensitive computer equipment?2021-07-28T03:06:58+01:00

You can check on every drivers reviews and judge how well they have moved other office equipment and engage their service accordingly.

Will the Company take away any boxes we use to move our equipment?2021-07-28T03:06:39+01:00

This is certainly one of the services provided by most companies and you can verify it with the driver when you speak to them prior to your move.

Can a company pick up from one office and deliver to multiple destinations?2021-07-28T03:06:24+01:00

As so many people are working from home now, this is a frequent service our drivers provide.

Can any Man with a Van companies offer out of hours work in order not to disturb people in their workplaces?2021-07-28T03:06:06+01:00

When you are filling out the form on Vanquotes.ie you can specify what time you would like.

Is packing different for storage as opposed to moving straight into a house?2021-07-28T03:05:38+01:00

Most storage facilities are dry, climate controlled rooms so you don’t need to pack your storage items any differently.

What items should we have ready to go?2021-07-28T03:05:22+01:00

The loaders will always suggest loading the larger items first and then packing the smaller goods around them which makes everything more secure whilst in transit.

Do any of the companies offer bubble wrap or other packing materials?2021-07-28T03:05:07+01:00

Most of the companies registered with Vanquotes.ie can provide packing materials if you enquire beforehand.

Will the Moving company have boxes for rent or for sale?2021-07-28T03:04:49+01:00

Most of our drivers will offer you this service if you enquire about it whilst filling out the form on Vanquotes.ie

Can I help the Driver to load instead of extra help to reduce the cost?2021-07-28T03:04:22+01:00

As you will speak to the driver beforehand, you can arrange this with him.

Will the Driver put my furniture in the assigned rooms or leave it all at the door?2021-07-28T03:04:05+01:00

The driver will place your furniture in situ in the assigned rooms as long as he gets direction.

Will the Van be able to bring somethings to a storage facility for me?2021-07-28T03:03:46+01:00

Yes, if the Driver knows beforehand and loads the Van accordingly with the storage items at the front or back of the Van.

How do I know my furniture is safe in the Van?2021-07-28T03:03:29+01:00

Our drivers will use blankets and straps to secure your furniture in their vans. They will know the best method to keep your goods safe.

Who loads the Van?2021-07-28T03:03:05+01:00

The Driver and his helper if he needs one. This is to ensure it is loaded correctly so there is no damage to your goods during transit.

Can the Driver collect something on route to the destination?2021-07-28T03:02:47+01:00

If the van is not too full and you have discussed this with the driver before he loads the van and sets off. This is why you get to talk to the drivers directly rather than a booking service.

How do I know what size Van I need?2021-07-28T03:02:25+01:00

Our Drivers will be able to judge the van size you need if you give them an inventory. That’s why you are using a professional service.

How can I get more people to help to move as I am unable to lift heavy items?2021-07-28T03:00:35+01:00

When you are filling out our form you can request extra help in our Comments box and every driver that quotes you will see it. Most of our drivers will have someone they can call on to help.

I will need a move but I’m not sure on the date yet. What do I do?2019-07-17T12:58:35+01:00

Just fill out the form as normal and choose flexible in the date option. This means that you and the driver will have to be flexible about the timing of the move.

I need to travel with the driver. Is this OK?2019-07-17T12:58:46+01:00

Make sure to mention this in the comments section when filling out the form. Most vans have two seats for passengers but please enquire with the driver.

I have waste that needs bringing to a recycle centre. Can you do this?2019-07-17T13:04:53+01:00

Yes, just fill in the form as normal and choose the recycle option in the job category. This job lead will go out to Van Operators who have permits for this kind of work.

How many quotes will I receive?2019-07-17T13:01:15+01:00

You will receive up to 4 independent quotes. Simply choose the one that suits you best.

Can I see feedback on drivers left by other people?2019-07-17T13:01:28+01:00

Yes, any driver who shows an interest in doing your job has a rating and comments left by previous customers. These will be sent to your email.

Is there any way to leave feedback?2019-07-17T13:01:38+01:00

Yes, you will be sent a form asking you to rate the driver you choose to do your job. This is sent out automatically after the job is completed

Who do I pay?2019-07-17T13:01:50+01:00

You arrange the payment details with the Van Operator you choose.

I am a company with regular work. How does the system work for me?2019-07-17T13:02:00+01:00

Let Van Operators know this by ticking the “recurring” option when filling out the form.

I need the van ASAP. Can you help?2019-07-17T13:02:10+01:00

We have over 300 Van Operators around Ireland so yes we should be able to help. Just fill in the form as normal and in the date section choose ASAP. Drivers who are in your area and are available will be in touch.

Are drivers local to me ?2019-07-17T13:02:22+01:00

When you fill in a form to get great quotes the request goes to drivers you are local to your area or the area it is going. We have over 300 registered drivers in Ireland so should be able to get you great local prices. To find a local driver you can also check out our drivers directory. https://vanquotes.ie/drivers/

I’m not sure what van size to choose?2019-07-17T13:02:33+01:00

If you are unsure just call and we can help. Remember if the delivery is close then a van could make a few trips. A rough guide to the load capacity is available beside the van images on the form.

Will my personal details be kept secure?2019-07-17T13:02:42+01:00

Your details are only released to drivers who show an interest in doing the job. They are not available for all to see on the internet.

Nobody has come back to me with a quote. What is wrong?2019-07-17T13:02:53+01:00

Perhaps the minimum budget was too low. Try to be as realistic as possible. If you are not sure just call us and we can adjust your settings and resubmit.

The job is not confirmed, I just want a quote. Can I get one?2019-07-17T13:03:02+01:00

We would ask you only to submit jobs to VanQuotes that are going to happen. If you call us we can give you a rough guide to how much it should cost. Call us at 01-5545665 for a chat.

I’ve used other sites and did not get to talk to the driver. Can I talk to the person who will do my move before agreeing a price?2019-07-17T13:03:12+01:00

Yes. We will send you the phone number of any Van Operator who is interested in doing your job. You get to talk to the people who wish to work for you. We think this is essential and unlike some other sites we release the driver’s details before you agree a price.

I have pets to move. Can this be done?2019-07-17T12:57:14+01:00

This is completely up to the Van Operator. Make sure to mention this in the comments section when filling up the form. If secure and not overseas this is normally not a problem.

How do I get quotes for the job I have?2019-07-17T12:57:14+01:00

Simply fill in the form and we do the rest. Your job will go out to Van operators in your area and up to 4 of these will get back to you with independent quotes.

Is this service free?2019-07-17T12:57:14+01:00

There is no charge from us for using this service. You arrange payment with the Van operator that you choose at the price you agree. At no time does VanQuotes take any payment details. Always be careful who you give Credit Card details to online.

I don’t understand the Minimum Budget question. What is it?2019-07-17T12:57:14+01:00

This is simply the minimum you expect to pay for this job. It’s a guide for drivers. They will see if at that price they can fit it into their schedule. For best results try to be as accurate as possible. Please call if you are unsure.

I only have a small item. Do you do this service?2019-07-17T12:57:14+01:00

In general very small items (parcels, letters) are cheapest moved via the Postal Service. For anything larger we can get you the best price. Simply fill in the form and choose load size accordingly.

How can the prices be so cheap?2019-07-17T12:57:54+01:00

We fill vans for drivers. If they have space in their van for your move they can usually do the job for great prices. We fill schedules for drivers. They may have a few hours in their day and your job may fill that gap.

How can you get me the best price?2019-07-17T12:58:05+01:00

We have over 300 registered Van Operators around Ireland. We will have a few in your area. Local usually means competitive as they have less distance to travel.

Can I get a receipt?2019-07-17T12:58:16+01:00

All Van Operators should be able to give you a receipt for work done.